CARE GUIDELINES
Use this book to help you and your loved ones navigate your diagnosis and treatment, and ensure that your unique needs are addressed in a timely manner. Write down any questions that you have, keep notes and important contact information, and share this info with your supporters so they can help you get access to the resources you need.
What is the shipping policy?
Processing: Please note, we will send out your order as soon as we can. We are a small team and typically ship our orders once per week. Please account for a minimum of 2 business days for us to put your care package together and ship. Holiday hours may affect our standard shipping process.
Shipping: Shipping time is also dependent on your location and the service you choose. If your order is time sensitive and you'd like to check if your package will arrive by a specific date, please contact us at hello@rethinkbreastcancer.com to inquire.
Can I return an item?
Everyone has the right to change their mind. However, we ask that you consider that we are a charity and operate on donations. Send us a note with your issue to hello@rethinkbreastcancer.com and we’ll gladly review your return request. Please note that personal care and food items cannot be returned, and shipping charges cannot be refunded. For more information, check out our full return policy.